MCI Diagnostic Center appreciates the opportunity to serve the Department of Labor, Office of Job Corps (OJC), Education and Training Administration (ETA) by providing National Laboratory Services.
We are extremely thrilled to start this new found relationship. Our team of experts are here to support and streamline the process and to make sure all of your providers, patients, and offices receive efficient results for the best care.
Log into your Client Portal to order or request test (s) & retrieve patient results.
- News and Updates
- COVID-19 and Influenza Guidance
- Test Collection
- Client Forms & Documents
- Specimen Transport
- Training & Education
OJC News and Updates:
MCI Diagnostic Center Thanksgiving Shipping Schedule
Monday 11/22: Normal Shipments
Tuesday 11/23: Normal Shipments
Wednesday 11/24: NO Shipping
Thursday 11/25: CLOSED for Thanksgiving
Friday 11/26: Normal Shipping
Test Menu Guide – Updated
In support of tracking COVID-19 test results, MCI has created and incorporated new test codes into your ordering portals. Please be sure to enter the correct test code for individuals receiving COVID-19 testing for accountablity and accuracy. Thank you!
Test Menu Guide – Click Here
Updating Main Point of Contacts and Critical / Alert Value POCs
In order to ensure that we maintain the best patient care possible, MCI in the next few days will be reaching out to centers to obtain any updated information, such as point of contacts for critical / alert values and phone numbers.
If you would like to provide the information in advance, please print and email the completed documetation to email@example.com, Subject Line: Update Critical Value – (OJC Site Location). Thank you!
Critical / Alert Value Update Form – Click Here
Test code: 900833 is no longer active. The following test codes have been added for your use:
900907 – SARS-CoV-2 Student Routine Screening
900908 – SARS-CoV-2 Student POSITIVE Routine Screening
900909 – SARS-CoV-2 Student NEGATIVE Routine Screening
Specimen Transportation with Ice packs
With the high heat index on a rise, please include the appropriate amount of ice packs with each specimen transportation to maintain specimen stability. Not including enough ice packs can cause delay in result turnaround time and possible specimen rejection.
If there is a need for additional ice packs or cold pack, please contact MCI Supply and Logistics team at Supply@mcidiagnostics.com for support.
Utilizing the Proper Collection Devices
There are four steps involved in obtaining a good quality specimen for testing.
- Preparation of the patient
- Collection of the specimen
- Processing the specimen
- Storing and/or transporting the specimen
To ensure the accuracy of results, one of the very most important steps in collection is having and utilizing the appropriate collection device for each test. If you have any questions or concern on collection devices, please call our customer service team at 888.509.5227 for support
Centrifuging Serum Separator Tube (SST)
The gel barrier will form, separating the serum from the clot. After centrifugation, the gel should be intact and the cells and serum completely separated. DO NOT re-centrifuge the tube if the barrier is incomplete.
Contact the laboratory if you are having difficulty centrifuging specimens.
Wecome Back Everyone
It gives MCI Diagnostic Center great pleasure to welcome everyone back for anther great year. We are all exceited to have all the centers start back. It is MCI’s mission to support and help every center with there testing needs. Starting the New Year of 2021, MCI Diagnotsic Center would like to inform you of a change in our business address. We will continue to have a footprint in The Great State of Oklahoma.
Our New Location is:
MCI Diagnostic Center, 1155 Kas Drive, Ste. 180, Richardson, TX 75081
As many of you have already received the update FedEx Return Labels with the new address for specimen shipments. If you have not received the updated FedEx Return Labels, please let us know and we will promptly supply. Please make note of the address change for your records. We look forward to a great year of working together.
Supply and Logistics:
We believe in providing the proper collection devices to produce accurate test results. Any facilities that are in need of supplies, please submit your request to our Supply and Logistics team at Supply@mcidiagnostics.com.
We are here and available with our team of experts to support and answer any questions and concerns. Toll-Free (888) 509-5227 Email: firstname.lastname@example.org
It is important that test requests are entered into the LIS system with the correct test codes for all individuals recieving the COVID test. Please direct all questions to our Customer Services Team at (888) 509-5227.
LIS Training Video – Click Here
Laboratory Information System (LIS) Portal – Click Here
Training Video: COVID-19 and Flu Collection
Account Client Liaison
Latasha Hill is the account liaison for the Office of Job Corps sites. She will support and communicate the resources to successfully execute the requirements per the performance work statement throughout the contract.
Phone Number: (469) 485-2382
24/7 Client Support: 1 (888) 509-5227
Email Address: email@example.com