Compliance Statement

Policy – We abide by regulations pertaining to the appropriate language for labeling non-FDA approved test methods offered.

STAT Testing

Clients requesting STAT testing must contact the Client Services Department. Client Services will immediately contact the appropriate laboratory for approval. If the request is approved testing is performed as promptly as possible.

Situations may arise which may make it impossible to obtain approval in advance (e.g., when the specimen is already in transit or already at the laboratory when the STAT is requested). In these situations, please contact Client Services as soon as possible.

STAT testing fees will be assessed for each STAT test performed. A STAT call-in fee will also be assessed if a technologist must be called in to perform the testing after normal laboratory operating hours. A STAT transport fee may be assessed if special transport is required.

To order STAT testing or to ask questions regarding laboratory procedure, please contact the Client Services.

Test Turnaround Time

Turnaround time is defined as the usual number of hours or days between the time a specimen is received at the laboratory and the time a result is released. Testing schedules may change. Contact Client Services for information about current testing schedules.